Thank you for choosing to buy from Amy Whittingham, we hope you are happy with your glass & brass jewellery. Amy hand crafts these items in her studio in Devon. If an item you like is out of stock contact Amy to make it for you, you can expect this to take a couple of weeks. Read on for T's & C's.
Returns & Refunds
Very rarely glass can get broken in transit. On the off chance that your item is faulty or has been delivered broken, please contact Amy within 30 days of purchase and return the item for a replacement or full refund.
Please include a copy of your purchase order information or name and address in the return for ease of processing.
If you change your mind about your order, please contact Amy within 30 days of purchase and return the item. You will need to pay for postage of the return. To receive a item refund minus a postage and packaging fee of 5%.